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For most users, installing mac OS Sierra has gone without a hitch and they’re left with a trouble-free Mac that works great with the latest mac OS system software release.But, not everything goes smoothly for everyone, and sometimes updating to mac OS Sierra can lead to a variety of problems.
To be perfectly clear this is meant to be a compilation for potential issues experienced with the mac OS Sierra update process.
Most of this will not be encountered by the average user, and is in no way suggestive of what to expect during the Sierra update or installation process.
The vast majority of Macs update to mac OS Sierra without any adverse incident.
Sometimes when users attempt to download mac OS Sierra from the Mac App Store they will confront a “An error has occurred” red message and the download stops.
The solution to this is fairly straight forward: Delete any existing Sierra installers, whether they are half-downloaded or not, reboot the Mac, and try again.
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I ran into variants of the download trouble several times.
What finally resolved it was to delete the half-cooked “Install mac OS Sierra” file from Launchpad (which had a big question mark on it), then rebooting.
If the Mac App Stores shows that “mac OS Sierra” has “Downloaded” and the button is not possible to click again, you likely had one of the beta or GM builds and you will need to remove any existing “Install mac OS Sierra” application installers from the Mac, or any connected drives.
That last part is critical, because it appears the Mac App Store has no trouble locating a named “Install mac OS Sierra.app” located on an external volume.
Yes this includes even the GM builds which share the same name as the installer app, and prevents the installer from downloading again.